How can I upload a song?
After having signed up to WARM, log in to your account and go the section called "Add Songs" located on the left menu of your Dashboard. You'll see a green button where you can choose to upload a new song using an mp3 file.
Is a subscription only for one song or can I upload multiple songs?
You can choose from subscriptions for 1 song, 5 songs, and 10 songs. Visit our Pricing page and you'll find plans for the selected number of songs for 1 month, 3 months, and 12 months. Sidenote: the 12-month plan allows you to exchange songs every 30 days.
How can I upgrade my subscription?
You can upgrade from the Free Trial to a paid subscription in your Dashboard. Log in to your account and go to the section called "My Songs" on the left menu of your Dashboard, choose "Single Songs" and you'll see a table: to upgrade click on the "Free Trial" button under "Plan" and follow the instructions.
****To upgrade from one paid subscription to another, contact us on Support and we'll help you.
Do multiple versions of the same song need multiple subscriptions?
Yes, if the versions are different, like a remix, for example, they are treated as two different songs. An audio fingerprint is created for each song which is how we are able to keep track of them. Two different audio fingerprints = two separated subscriptions.
How many songs can I have on the Free Trial?
Free Trials only monitor one song during 14 days.
Do coupon codes work for bundles?
Unfortunately, no. However, our pricing is the most competitive on the market, the most songs you track for longer periods of time, the more you save. You can choose a 1-song plan for 12 months and save to 40%, a 5-song plan for 12 months and save 50%, or a 10-song plan for 12 months and save 60%.
How do I cancel my subscription?
If you do not wish to renew your subscription, simply log in to your account and go the section called "My Songs" located on the left menu of your Dashboard, select the type of subscription you have ("Single Songs" or "Bundles"). Select the song you want to cancel, and switch off the "Auto-renew" button. The song will then expire automatically depending on the duration of the plan. If you wish us to delete your personal information just let us know